New Here? Sign Up Now & Redeem 300 BerryCoins Free From Us!Sign Up
The Loyalty Program That Keeps On Giving
Collect BerryCoins every time you spend on fatberry.com and redeem cash rebates on all your insurance purchases and other exciting partner rewards!
Frequently Asked Questions
1. How do I become a BerryBenefits member?
You’ll automatically become a BerryBenefits member when you sign up with Fatberry and purchase your first insurance policy (car, motorcycle, covid-19, or medical). Alternatively, you can opt to sign up manually without purchasing a policy by clicking “Register” on Fatberry’s home page.
2. How do I get BerryCoins?
You’ll automatically get BerryCoins when you successfully purchase or renew your insurance policy with Fatberry OR by successfully referring new users to Fatberry. The amount of BerryCoins you receive will depend on which BerryBenefits tier you belong to.
3. What are the different BerryBenefits tiers?
Kindly refer to the table below for a breakdown of the BerryBenefits tiers and their BerryCoins multiplier amount::
4. How do I level up to the next tier?
Every BerryBenefits tier requires a certain amount of BerryCoins in order to level up to the next tier as displayed in the table above.
5. Do my BerryCoins have an expiration date?
Yes, your BerryCoins are valid for 18 months from the date of your last successful transaction only.
6. Can I convert my BerryCoin to cash?
No, BerryCoins cannot be converted to cash. However, you may use your BerryCoins to redeem cash rebates that can be used towards your next insurance renewal or purchase.
7. Can I transfer my BerryBenefits membership and BerryCoins to someone else?
Unfortunately, your BerryBenefits membership and BerryCoins are non-transferrable.
8. Will my BerryBenefits tier be downgraded?
As long as you meet the required amount of BerryCoins to level up to that tier, your membership will only be downgraded to the previous tier if your BerryCoins expire, e.g. You make no insurance purchases or renewals for 18 consecutive months.
9. What can I do with my BerryCoins?
Your BerryCoins can be used to redeem a variety of vouchers covering everything from F&B, skincare to hotel accommodation. Additionally, your BerryCoins can also be used to redeem discount vouchers on your next insurance purchase or renewal.
10. How do I redeem and use my vouchers?
Simply navigate to the Voucher Catalogue from your dashboard and select the voucher you wish to redeem. The amount of BerryCoins required to redeem the voucher will be deducted from your BerryCoins balance and the voucher will automatically be sent to the email address you used to sign up for Fatberry.
11. Who can I contact when I’m facing a problem?
If you have any questions you can contact our customer service hotline at +6 011 2612 8112 or send us an email at email@example.com.